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Refund Policy

All wooden growth charts are made-to-order, and unless arriving damaged, they are non-refundable.  That said, please contact us if you have any problems with your order and we'll make it right!

We gladly accept exchanges on canvas and burlap growth charts in their original condition. Please contact us within 5 days of delivery, and return the item within 14 days. Buyer is responsible for return shipping costs. Due to the custom nature, personalized orders are non-refundable.

International orders are responsible for any duty charges.

White Loft, LLC is not responsible for the nature or method for attaching growth chart ruler to the wall and expressly disclaims all liability for any errors, improper hanging and/or attachment to a wall. Adult supervision is recommended when using the growth chart. Indoor use only.